FAQ’s

What are the wreaths and bows made of?

Our wreaths and bows are crafted with a variety of high-quality materials including natural foliage, synthetic fibers, ribbons, and decorative elements to suit various themes and occasions.

Do you offer custom designs?

Yes, we do offer custom designs! If you have a specific design in mind, please contact us through our custom order form or email us.

How do I care for my wreath?

To ensure the longevity of your wreath, it is best to hang it in a sheltered area, away from direct sunlight and extreme weather conditions. Gently dusting the wreath regularly can also help in maintaining its appearance.

What is the average shipping time?

Our average shipping time is between 3-7 business days for domestic orders. International shipping times may vary. Please refer to our Shipping Policy for more information.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email which you can use to track the status of your order.

What is your return policy?

We accept returns within 30 days of the delivery date. The items must be in their original condition. Please visit our Return Policy page for more details.

Do you offer gift wrapping or personalized messages for gift orders?

Yes! We offer gift wrapping options and the ability to include a personalized message with your order. Please select the gift wrapping option and enter your message during checkout.

Do you offer wholesale or bulk discounts?

We do offer wholesale pricing and bulk discounts for large orders. Please contact us for more information.

Can I sign up for a newsletter to receive updates and promotions?

Absolutely! You can sign up for our newsletter at the bottom of our homepage. Our subscribers receive exclusive updates, promotions, and early access to new designs.

How can I contact customer service if I have additional questions or issues?

We’re here to help! Please reach out to our customer service team by emailing us or through the Contact Us form on our website. We will respond as soon as possible.